How do I get started with Callengo?

Sign up for a free account, import your contacts, and create your first campaign. Our quick start guide walks you through each step.

What happens if a call goes to voicemail?

Callengo can leave a customized voicemail message and schedule a callback attempt. You can configure voicemail handling in your campaign settings.

Can I customize the call scripts?

Yes, you can fully customize scripts for each campaign type. Our script editor supports dynamic fields, conditional logic, and multiple languages.

How are call minutes calculated?

Minutes are calculated based on the actual duration of connected calls. Failed connections, busy signals, and voicemails under 30 seconds are not counted.

Is Callengo compliant with TCPA regulations?

Yes, Callengo is designed with compliance in mind. We support Do-Not-Call list scrubbing, time zone restrictions, and consent management.

Can I integrate Callengo with my CRM?

Yes! Callengo integrates natively with HubSpot and Pipedrive on Business+ plans, and Salesforce, Zoho, and Dynamics 365 on Teams+ plans. You can also export all data as CSV, Excel, or JSON.

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Quick Start Guide

Get up and running with Callengo in minutes. This guide walks you through everything you need to launch your first AI-powered calling campaign.

What is Callengo?

Callengo is an AI-powered phone calling platform that automates repetitive business calls at scale. Whether you need to verify contact data, confirm appointments, or qualify leads, Callengo handles it 24/7 with hyper-realistic AI voices that sound like real people.

Unlike traditional call centers or manual calling, Callengo is:

Always Available

Works 24/7/365, never takes breaks, never gets tired

Instantly Scalable

Go from 10 calls to 10,000 without hiring anyone

100% Consistent

Same perfect script delivery every single time

Step-by-Step Setup

Follow these steps to launch your first campaign in under 10 minutes.

STEP 01

Create Your Account

Sign up with your email and verify your account. You'll get 15 free minutes to test the platform with no credit card required.

Enter your business email and create a password
Verify your email address
Complete your company profile
Your website will be automatically analyzed to customize your agents

STEP 02

Choose Your Agent

Select the AI agent that matches your primary business need. Each agent is specialized for a specific use case.

Data Validation: Clean and verify your contact database
Appointment Confirmation: Reduce no-shows by up to 60%
Lead Qualification: Score and rank leads so your team focuses on buyers

STEP 03

Import Your Contacts

Upload your contact list in CSV, Excel, or JSON format. Our system automatically normalizes phone numbers and removes duplicates.

Supported formats: CSV, XLSX, XLS, JSON, XML, TXT
Automatic column detection and mapping
Phone number normalization for any country
Duplicate detection and handling

STEP 04

Configure Your Campaign

Set your preferences for voice, call duration, working hours, and follow-up rules. Customize the script if needed.

Choose from 77+ professional AI voices
Set maximum call duration (3-30 minutes)
Define working hours and timezone
Enable voicemail handling and automatic follow-ups

STEP 05

Launch Your Campaign

Review your settings and start calling. Monitor progress in real-time from your dashboard.

Preview a test call before launching
Start with a small batch to validate results
Monitor calls in real-time
Pause or stop campaigns at any time

STEP 06

Review Results & Analytics

Access detailed analytics, transcriptions, and AI-extracted data for each call. Export results to your CRM or spreadsheet.

Full call transcriptions and recordings
AI-analyzed data extraction
Contact status updates
Export to CSV or integrate with your tools

Choose Your Agent

Each agent is specialized for a specific use case. Choose the one that matches your primary need.

Data Validation Agent

Clean your database, verify contacts, update outdated information

Best for: Marketing teams, sales ops, CRM managers

95%+ data accuracy80% cost reduction vs manual verification100x faster than calling manually

Appointment Confirmation Agent

Confirm appointments, handle rescheduling, reduce no-shows

Best for: Healthcare, salons, professional services, home services

60% reduction in no-shows85%+ confirmation rateZero staff time on reminder calls

Lead Qualification Agent

Score and rank leads so your team only calls buyers, not browsers

Best for: Sales teams, marketing agencies, B2B companies

50% less time wasted on bad leads3x more qualified leads for salesHot leads ranked and prioritized

Pro Tips for Success

Get the most out of Callengo with these best practices from our top-performing customers.

Start Small

Begin with a batch of 10-20 contacts to validate your agent configuration and script before scaling up.

Test Different Voices

Try 2-3 different AI voices to find the one that best represents your brand and resonates with your audience.

Optimize Your Script

Review call transcriptions to identify common objections or questions, then refine your agent's responses.

Schedule Strategically

Set calling hours based on when your contacts are most likely to answer. Business hours work best for B2B.

Use Follow-ups

Enable automatic follow-ups for no-answers and voicemails. Most contacts answer on the second or third attempt.

Monitor and Iterate

Check your analytics regularly. Look for patterns in successful calls and apply those learnings to improve results.

Ready to get started?

Create your free account and get 15 minutes of calling time to test the platform. No credit card required.

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